There is a dedicated support form at the end of each unit if you have questions or assistance while you are taking the masterclass. Please allow 24-48 hours for a response.
FAQ Categories: A.D. MASTERCLASS FAQ
How do I access the masterclass?
Once you complete your purchase of the masterclass, simply click on MY ACCOUNT and you will see a menu in the sidebar that has ORDERS, DOWNLOADS, COURSES, ect. Click on COURSES and you will see your masterclass available to you.
Can I skip modules/lessons?
Once the masterclass is fully listed, you may choose to skip around the content as you choose. Keep in mind that this course is setup to build on skills and information from one module to the next. If you skip content and then need help, you will be referred to the content you skipped over […]
Can I follow this course if I use a tablet?
Yes and no. This course DOES NOT cover the iPad or Surface Pro. The software has the same steps and capabilities on tablets as it does on laptop/desktops. However, the interface layout is very different and that will make following along a challenge. Other tablets are not compatible with Affinity program. Refer to www.affinity.serif.com for […]
How long will I have access to the masterclass?
Indefinitely. The masterclass will be available on our website as long as our site is operational. Should there a come a time when we “retire”, proper alternative access information will be provided to our members for courses and digital graphic content.
Are the videos live and do I need to be in attendance?
No. The Affinity Designer Digital Graphic Design Masterclass is a hybrid of text, graphic references and video. Everything is pre-recorded for you to access on your own schedule and at your own pace.
Can I use a Chromebook?
No. Affinity software, like most software, is not compatible with Chromebook. Please refer to the computing requirements at www.affinity.serif.com.
Is this masterclass for Mac Computers?
Affinity Designer is almost identical whether on a MAC or Windows laptop or desktop. You can follow this course easily. Keep in mind that occasionally there are changes in the MAC layout or command keys which do not work the same as Windows. This does not hinder the ability to use the program.
What do I need for the Affinity Masterclasses?
You will need a laptop or desktop that fits the CPU requirements stated on the Affinity website as well as the software, Affinity Designer or Photo, depending on the course. This information and purchasing can be done at www.affinity.serif.com.